At Edusync Tech LTD, your privacy is our top priority. We are committed to protecting your personal information and handling it transparently. This privacy policy explains how we collect, use, and safeguard your data. By accessing our website or using our services, you agree to the practices outlined below.
1. Information We Collect
We collect various types of information to deliver exceptional services and improve your experience:
a. Personal Information
• Contact Details: Name, email, phone number, and mailing address.
• Payment Details: Securely processed billing information.
• Order Details: Records of products purchased, including custom orders.
b. Technical Information
• Device Data: IP address, browser type, and operating system.
• Usage Data: Pages visited, session duration, and navigation patterns.
c. Communication Data
• Emails, queries, and customer service interactions.
2. How We Use Your Information
We use the collected data to:
• Process and deliver your orders.
• Customize and manufacture bespoke furniture, wall hangings, and lamps.
• Provide repair, restoration, and installation services.
• Enhance website functionality and customer support.
• Send updates about our products, services, and promotions.
3. Data Security Measures
We employ industry-standard security practices, including:
• Encrypted data storage.
• Secure payment gateways for transactions.
• Limited access to sensitive data by authorized personnel only.
4. Sharing Your Information
We share your information only when necessary, such as with:
• Shipping and delivery partners.
• Payment processors.
• Legal authorities, if required by law.
5. Your Rights
You can:
• Access and review your data.
• Correct inaccuracies in your personal details.
• Request data deletion, subject to legal and operational requirements.
• Opt out of marketing communications.
6. Cookies and Tracking Technologies
We use cookies to:
• Save your preferences and enhance user experience.
• Analyze website traffic and improve services.
You can control cookie settings in your browser. Disabling cookies may affect website functionality.
7. International Data Transfers
We ship globally and may transfer your data to countries with different data protection laws. We ensure your data is safeguarded during international transfers.
8. Updates to the Privacy Policy
We may update this policy to reflect changes in laws or business practices. The latest version will always be available on our website.
9. Contact Us
For inquiries or concerns about your privacy, contact us at:
EDUSYNC TECH LTD
50 Princes Street, Ipswich, Suffolk, England, IP1 1RJ
Email: [email protected]
Phone: +44 7508559085
By using our website or services, you confirm that you accept this policy and agree to its terms.